The Hope Program is hiring a Case Manager.
Responsibilities:
• Provide comprehensive, participant-centered case management services to individuals experiencing barriers to employment and self-sufficiency, including participants in training, participants in job search phase, and alumni.
• Maintain regular contact with participants through individual meetings, phone calls, virtual appointments, and classroom visits to monitor progress and provide ongoing support.
• Utilize trauma-informed, strength-based, and motivational interviewing techniques to promote participant engagement, empowerment, and goal attainment.
• Provide crisis intervention, conflict resolution, and supportive counseling while responding appropriately to participant needs.
• Connect participants to community resources and supportive services, including housing, public benefits, healthcare, mental health services, childcare, legal assistance, food resources, and workforce development programs.
• Maintain current knowledge of community resources, New York City workforce systems, HRA, and community-based organizations.
Education/Experience:
• Bachelor’s degree in Social Work, Psychology, Counseling, Human Services, or an associate's degree plus three years of case management and City-systems or comparable educational background, training, and experience required.
• Candidates pursuing a related degree are encouraged to apply.
• Experience in case management or supportive services.
• Knowledge of trauma-informed care and New York City resources and services available to support participants.
For more information or to apply, click here.
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The Social Work Career Guidebook: How to Land Your Ideal Job and Build a Legacy101 Things to Do with a Social Work Degree: Career Pathways Across Micro, Mezzo, and Macro PracticeDesigning Your Work Life: How to Thrive and Change and Find Happiness at Work