Family Services Coordinator (Buffalo)

Habitat for Humanity in Buffalo, NY is hiring a Family Services Coordinator.

Responsibilities:

• Provide timely responses to all Homebuyer Program inquiries.

• Coordinate the receipt and processing of Homebuyer Program pre-applications. Ensure applicant information is accurate and record application data in Salesforce and SharePoint.

• Ensure applicant information is accurate.

• Record application data in Salesforce and SharePoint.

• Coordinate application intake meetings and follow-up meetings with potential Homebuyer Program participants.

• Coordinate the receipt and processing of completed homebuyer program applications.

Education/Experience:

• Associate degree in human services, business administration, nonprofit management or a related field, plus at least two years of experience in customer service, case coordination, program administration, housing services or a related area.

• An equivalent combination of education and relevant experience may be considered.

• Demonstrated ability to provide responsive, professional customer service to program participants and applicants.

For more information or to apply, click here.


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